FAQs for FlexiPay

Applying for FlexiPay

Using FlexiPay

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Payment queries

FAQs for Term Loans

Applying for a loan

Recovery Loan Scheme (RLS)

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Bounce Back Loan Scheme (BBLS)

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Coronavirus Business Interruptions Loans Scheme (CBILS)


Repaying the loan

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Early Settlement of my loan

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What happens if I cannot repay my loan?

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The funding process

Other loan queries

FAQs for Cardholders

Card Management

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Billing and Statements


Fraud and Disputes

FAQs for Retail Investors

General announcements


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Lending and Account Management

The businesses you lend to

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Repayment of loan parts

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The ISA account

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General FAQs