Announcements
Investor Support - 14/7/17
The Funding Circle ISA – latest news
Defaulted loans update
General FAQs
General FAQs
- I would like details of the relevant fraud prevention agency that you use.
- Is the peer-to-peer lending industry regulated?
- How can I contact Funding Circle?
- What happens if Funding Circle goes out of business?
- Is Funding Circle regulated?
- Who is Funding Circle backed by?
Phishing
FAQs for Borrowers
Borrowing
- ★ Are there any additional costs that could apply to my loan?
- ★ What fees do Funding Circle charge?
- Jurisdiction
- Upfront Fees
- Can my business have more than one Funding Circle loan?
- Can my business remain anonymous when borrowing?
Repaying the loan
- Are Funding Circle members of the Credit Services Association?
- How do I close my account?
- Do you feedback information to the credit bureaus?
- Does Funding Circle offer payment protection insurance?
- What happens if I'm late or think I will be late paying a monthly instalment?
- How do I change repayment details for my business?
Applying for a loan
- What happens if I pass the assessment process?
- How is the risk band of my loan determined?
- Can I change the amount I want to borrow after applying?
- How do I apply for a loan?
- How long does it take for Funding Circle to review a loan application?
- Does a company director have to apply for the loan?
Loan request page
The funding process
Property finance
- What happens if I have an outstanding property development loan with Funding Circle?
- Why have Funding Circle stopped approving new property development loans?
- Does Funding Circle offer property development finance?
- How will my repayments work?
- Will I receive all the money for my development loan in one payment?
- How long will it take to get my money?
Phishing
FAQs for Investors
Investing
- What security can Funding Circle hold on property finance loans?
- What are fixed rates and how do they work?
- What due diligence does Funding Circle perform for property loans?
- What will the loan terms be for property loans?
- Is there a minimum loan amount for non-limited companies?
- Who are non-limited companies?
Bidding
- Why can I see businesses with less than 2 years trading or with no credit score?
- What information will I be able to see about the property loan?
- Will Autobid lend to property loans?
- What information can I see in the loan book?
- What is a credit score?
- My bid was successful but has not yet become a loan part
Repayment of loan parts
- ★ What happens if a borrower misses a payment?
- What happens if a property loan is late?
- When do I receive my principal back if I lend to a development loan?
- How will property investment loans be refinanced at the end of the loan term?
- How will repayments work on a property loan?
- One of the businesses that I have lent to is about to enter a Creditors’ Voluntary Liquidation procedure. What shall I do?
Tax
My account
- How do I download my bank statement online?
- I wish to make a complaint, what are the next steps?
- What does it mean to be a Retail Client?
- What happens in the event of an investor’s death?
- How do I close my account?
- How can I transfer money out of my Funding Circle Investor Account?
Buying and selling loan parts
- Can I sell my property loan parts?
- What does it mean if a loan has no risk band?
- What is the difference between the Buyer Rate and the original rate on the loan?
- Purchasing loan parts at a premium/mark-up or discount/mark-down
- What is the Buyer Rate?
- What is accrued interest?
Phishing
API
Mobile App
- Do you have an app for Android too?
- Do you have an iPad app and is it different?
- What happens if my mobile gets into the wrong hands, could my funds be taken?
- Who is the app intended for?
- What can the app not do?
- What can I do with the app?
Property loans
Glossary of terms for property loans
- AST or Assured Shorthold Tenancy Agreement
- Tenancy agreement
- Annual rental uplift
- Net lease
- Property Specialist
- Refinance risk
WHOLE LOANS
- What are ‘whole loans’?
- How will whole loans work?
- Who will be lending?
- Will this lead to fewer lending opportunities for individual investors?
- Will investors be able to sell whole loans on the secondary market?
- How are the rates set for whole loans?
Innovative Finance ISA
- What is the Innovative Finance ISA?
- When can I open a Funding Circle ISA?
- Who can invest in a Funding Circle ISA?
- How can I open a Funding Circle ISA?
- How can I transfer funds into my Funding Circle ISA?
- Can I transfer my existing Cash or Stocks & Shares ISA into the Funding Circle ISA?
Government-backed British Business Bank programme
General FAQs
- When will the British Business Bank programme receive its money back?
- What is the British Business Bank Investment Programme and how does this relate to the Business Finance Partnership programme?
- Why is the British Business Bank programme lending money to small businesses through Funding Circle?
- Will it be clearly signposted on the marketplace that the British Business Bank programme is funding a proportion of the loan?
- If a loan is not fully funded will the British Business Bank programme top-up the outstanding amount?
- How will the lending work?
Promotions
Cashback
Tube
Inserts
Recommend a friend
- Where can I find the terms and conditions to the offer?
- How will the cashback be paid to me?
- My friend has lent over £1,000, when will we receive our cashback?
- Can I buy loan parts on the secondary loan parts market to meet the lending target?
- I am using autobid, will this guarantee that my money if fully lent out within the Offer Period?
- By what date do I need to have met the qualifying lending target?