FAQs for FlexiPay

Applying for FlexiPay

• How do I apply for a FlexiPay line of credit?
• Does applying for FlexiPay affect my credit score?

Using FlexiPay

• What can I use FlexiPay for?
• Can you pay wages with FlexiPay?
• How do I view my FlexiPay balance?
• How do I pay an invoice?
• Will my name appear on payments to suppliers?
• How are payments made?
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Payment queries

• I would like to change my direct debit details
• Can a supplier payment be declined?
• My supplier hasn't received the FlexiPay payment
• What happens if my supplier needs to refund me?
• I have had a payment bounce back