Customer support

Find answers to common questions or get in touch with us

How do I settle my loan?

  • To request a settlement figure and get more information, you can contact our team directly at or on 0203 308 9190.
  • To settle your loan, you will need to: 
    • Complete an online form with details of your settlement 
    • Make a payment to settle the loan using the instructions provided
    • Answer any further requests 
    • These steps should all be completed by the ‘valid until date’ in order to avoid paying further interest. 
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