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I wish to make a complaint, what are the next steps?

Funding Circle contact details:

Email: complaints@fundingcircle.com

Telephone: 0203 467 5669

If you remain dissatisfied after this, please read our official complaints procedure, which you will find attached here. Simply click on "complaints procedure pdf" at the bottom of the page.

We always seek to resolve complaints internally, but there may be instances when we cannot reach an agreeable solution. After following all of the steps in the official complaints procedure, you have the right to refer your complaint to the Financial Ombudsman Service if you are an eligible complainant. 

The Financial Ombudsman contact details: 

Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

Email:complaint.info@financial-ombudsman.org.uk


Website:www.financial-ombudsman.org.uk

Telephone: 0800 023 4567 or 0300 123 9123

FOS consumer leaflet:https://www.financial-ombudsman.org.uk/publications/consumer-leaflet.htm

Complaints Data

As part of our commitment to be transparent to our customers and complying with FCA requirements we have made our complaints data available below:

Firm name: Funding Circle Limited

Group (if applicable):-

Other firms included in this report (If any):-

Period covered in this report: 01/01/2022 to 30/06/2022

Brands/trading names covered: Funding Circle

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