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Christmas service hours - Investor Support

Phone hours

During the festive period, the Investor Support phone lines will be open:

  • 24th December (Christmas Eve): 9am - 4pm
  • 25th December: Closed
  • 26th December: Closed
  • 27th December: 10am - 4pm
  • 28th December: 10am - 4pm
  • 29th December: Closed
  • 30th December: Closed
  • 31st December: 10am - 3pm
  • 1st January: Closed
  • 2nd January: 9am - 6pm (back to normal)

If you make a call outside of these hours, please leave a message with our 'Out of Hours' team and we will aim to get back to you as soon as possible. 

Email communications

We usually aim to respond to all queries within 2 working days, however please accept our apologies if there is any delay over this time. We will endeavour to respond to any email queries as soon as possible. 


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