Customer support

Find answers to common questions or get in touch with us

Who do I speak to if I find a bug on the app?

If the app is not working properly or you notice a bug, then let us know by emailing appfeedback@fundingcircle.com and we’ll get it looked at as soon as we can.

 

It would be helpful if you could include the following when you report a bug so we’re able to replicate it:

- iOS version (Settings > General > About > Version)

- Device (iPhone 6, iPhone 5, iPhone 4, iPad, iPad Mini, iPod, etc.)

- App version (it can be found in the bottom of the About Us view).

 

And the following actions:

  • When I do [X]
  • I should be able to do/see [Y]
  • I get/see [Z]
  • Username/email
  • Date and time

 

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