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Why hasn't my card's balance been converted to FlexiPay?

This could be for a number of reasons; if your balance at the end of the month is under £100, it will not be converted to a FlexiPay payment. So nothing will be due until your balance is over £100.

Additionally, purchases made on the last day of the month may be posted in the following month's statement, so the first FlexiPay payment for those will be due the month after that.

It may also be because you have reached your FlexiPay line of credit limit and therefore will need to make a payment.

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